Effective Date: July 14, 2026
At SHAI Clinic (“SHAI Clinic,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us through shaiclinic.com.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you:
- Book an appointment
- Fill out a contact form
- Request information
- Subscribe to updates
- Call or email us
We may collect:
- Full name
- Email address
- Phone number
- Mailing address (if provided)
- Date of birth (when necessary)
- Hearing-related information voluntarily submitted
- Any other information you choose to provide
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Schedule appointments
- Respond to inquiries
- Provide hearing healthcare services
- Improve our website
- Send appointment confirmations
- Communicate regarding requested services
- Improve customer experience
- Maintain website security
- Comply with legal obligations
We do not sell your personal information.
3. Medical Information
Any medical or hearing-related information you voluntarily submit is handled with appropriate confidentiality.
Information submitted through this website should not be used for medical emergencies.
If you are experiencing a medical emergency, call your local emergency services immediately.
4. Cookies
Our website may use cookies to:
- Remember user preferences
- Improve website performance
- Analyze visitor traffic
- Enhance user experience
You may disable cookies through your browser settings, although certain website features may not function properly.
5. Analytics
We may use services such as:
- Google Analytics
- Google Search Console
These services help us understand website usage and improve user experience.
Analytics providers may collect anonymized information including:
- Device type
- Browser
- Country
- Pages visited
- Session duration
6. Third-Party Services
Our website may contain links to third-party websites.
These websites have their own privacy policies, and we are not responsible for their content or privacy practices.
Examples include:
- Google Maps
- Social media platforms
- Online appointment systems
- Payment providers (if applicable)
7. Information Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Email Communications
If you provide your email address, we may send:
- Appointment reminders
- Responses to inquiries
- Service updates
- Important clinic notifications
You may opt out of promotional communications at any time.
10. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Meet legal requirements
- Resolve disputes
- Maintain business records
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
12. HIPAA Notice
If SHAI Clinic is a covered healthcare provider under the Health Insurance Portability and Accountability Act (HIPAA), the handling of protected health information (PHI) is governed by applicable HIPAA regulations. This website’s Privacy Policy supplements, but does not replace, any official HIPAA Notice of Privacy Practices provided by the clinic.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will become effective immediately upon posting on this page.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
SHAI Clinic
Website: https://shaiclinic.com
Email: info@shaiclinic.com (if applicable)
Phone: (281) 969-7901